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                              酒店旅游人才网,提供最新酒店旅游人才信息,致力于做酒店旅游人才网第一品牌。
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                              酒店前台接待领班岗位职责
                              作者:ywh 来源: 阅读?#38382;?9212次 发布日期:2010年12月15日

                                前台接待的主要职责是负责接待来宾的,它有哪些其它的职责呢?具体有哪些工作内容?请阅读酒店前台接待领班岗位职责

                                1、主持前台、商品?#20426;?#34892;李生的日常管理。
                                
                                2、负责对下属员工进行任务分工。
                                
                                3、掌握住店客人情况,出租率及各下属的日常服务情况。
                                
                                4、掌握客人预定情况,审阅当日的订房单并及时向部门经理报告重要团体和客人的订房排房情况,各部门的设备运行情况。当天抵店的VIP客人及团队用房要开通知单分送有关部门。
                                
                                5、每天检查房间状态,掌握客房使用情况。
                                
                                6、随时处理客人投诉和各种合理要求,解决工作中出现的问题。
                                
                                7、完成部门经理交办的其他工作。

                                相关招聘信息:文秘招聘  业务员招聘
                                
                                

                              (信息收集:酒店旅游人才网
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